San Francisco: The tweets went silent for a time on Thursday. Consumers all over the U.S. and in another place were not able to retrieve Twitter. Twitter says it is checking a problem with its service.
The trouble seems to be affecting both mobile users and web-based. The company is not saying how extensive the outage is.
Social media service Twitter (TWTR) was not working for about an hour on Thursday afternoon. The company says some people may now be able to retrieve the site again.
According to DownDetector.com, Twitter outages are being reported across much of the United States. Outages are also being reported in parts of Europe, Japan and Central and South America.
“Currently investigating issues people are having accessing Twitter.” Twitter said in a statement Thursday afternoon.
Users can continue to monitor the site’s status at status.twitterstat.us. It’s unclear at this time how wide the outage was or its accurate length.
Twitter said in an update it posted to the status monitoring site, “The outage was due to an internal configuration change, which we’re now fixing.”
The site’s outage coincided with the start of the White House’s Presidential Social Media Summit. Twitter, along with Facebook (FB), wasn’t invited to the summit, while a number of rightist extremists were.